SHIPPING INFO, RETURNS, CONTACT
HONEY TV IS A SMALL CLOTHING COMPANY RUN OUT OF THE GARAGE. WE DESIGN, PACK AND SHIP EVERY ORDER AND SELL IN PREORDER, SO EXPECT UP TO 30 DAYS FROM ORDER PLACEMENT! HIT UP MY BOY JINE WITH ANY QUESTIONS JINE@IWANTMYHONEY.TV. WE DONATE 5% OF ALL PROCEEDS TO PEOPLES BREAKFAST OAKLAND. WE ALSO HOST VARIOUS OTHER FUNDRAISERS. BIG LOVE!
SHIPPING INFORMATION
- PLEASE ALLOW UP TO 10 BUSINESS DAYS TO PROCESS NON-PREORDER ITEMS.
- PLEASE ALLOW 4-8 WEEKS FOR PREORDER ITEMS.
- PLEASE ALLOW AN ADDITIONAL 4-8 WEEKS FOR ORDERS OUTSIDE OF THE U.S.
- ONCE THE PACKAGE IS SHIPPED, WE ARE NOT RESPONSIBLE FOR DAMAGED, LOST OR STOLEN PACKAGES.
INTERNATIONAL SHIPPING
- HONEY TV SHIPS WORLDWIDE! INTERNATIONAL SHIPPING PRICES VARY BY NOT ONLY COUNTRY BUT ALSO THE WEIGHT OF YOUR ORDER.
- FOR INTERNATIONAL ORDERS THAT HAVE BEEN IN-TRANSIT FOR OVER 30 DAYS, PLEASE REACH OUT TO YOUR LOCAL CUSTOMS OFFICE TO SEE IF THE PACKAGE HAS BEEN HELD UP DUE TO CUSTOM FEES OR IS AVAILABLE FOR PICK UP.
- HONEY TV IS NOT RESPONSIBLE FOR ANY CUSTOM FEES THAT MAY INCUR WITH INTERNATIONAL ORDERS. THE CUSTOMER IS ENTIRELY RESPONSIBLE FOR ANY AND ALL FEES SET BY THE CUSTOMS OFFICE OF THEIR COUNTRY.
- IN THE EVENT AN ORDER IS SENT BACK TO US DUE TO LACK OF CLAIM, WE WILL CONTACT YOU TO ARRANGE A RESHIP OR CREDIT TO THE WEBSITE (SEE RTS POLICY).
- DAMM! THATS A LOT OF TEXT. WHO'S GONNA READ THIS LOL?
RETURNS/EXCHANGES
- WE AIM TO OFFER OUR CUSTOMERS EXACTLY WHAT THEY ORDER AND WHAT WE ADVERTISE. BUT DUE TO THE NATURE OF APPAREL MANUFACTURING, WE CANNOT GUARANTEE THE CONSISTENCY, COLOR, TEXTURE OR APPEARANCE OF THE ACTUAL APPAREL. APPAREL FABRIC COLORS WHICH ARE SHOWN ONLINE ARE APPROXIMATE ONLY AND MAY HAVE VARIATIONS IN COLOR, HUE AND TONE, ESPECIALLY FROM ONE SIZE GROUP TO ANOTHER. FABRIC COLORS REPRESENTED ON COMPUTER MONITORS AND PHONES MAY VARY DUE TO VARIATIONS IN RESOLUTION, COLOR, TONE OR ANY OTHER DISPLAY SETTINGS.
- ITEMS IN ORIGINAL NEW CONDITION RETURNED WITHIN 10 BUSINESS DAYS OF THE PACKAGE ARRIVAL DATE WILL BE ELIGIBLE FOR REFUND/EXCHANGE.
- RETURNS CAN BE SENT TO:
HONEY TV
2033 UNIVERSITY AVENUE
BERKELEY, CA 94704
- REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD USED WITHIN 5-7 BUSINESS DAYS OF PROCESSING THE RETURN.
- EXCHANGES WILL BE SENT 7-10 BUSINESS DAYS AFTER PROCESSING.
- HIT CUSTOMERSERVICE@IWANTMYHONEY.TV WITH ANY MORE QUESTIONS!
PACKAGES RETURNED TO SENDER
- IF A PACKAGE HAS BEEN RETURNED TO US DUE TO AN ADDRESS ISSUE, HONEY TV WILL CONTACT YOU VIA EMAIL TO ORGANIZE A NEW DELIVERY.
- IF YOU DO NOT RESPOND TO OUR DELIVERY WTHIN 30 DAYS, YOUR ORDER WILL BE MARKED NULL & VOID